Empower your employees with access to real-time Microsoft 365 support without worrying about inflated bills at the end of the month.
Get a Flat Rate Support Model
A worry-free vehicle for your employees to leverage for general Microsoft 365 support with a predictable annual cost. Your team will gain access to a dedicated support channel available for any employee to request real-time support for issues they encounter when working with Microsoft 365.
We troubleshoot and investigate end user issues that your team may encounter in their day-to-day.
We immediately take care of bugs and technical issues to eliminate roadblocks for your team members.
We provide guidance and answer questions from your employees as they learn how to work with Microsoft 365.
We share our expertise and best practices from initial setup, permissions, and configuration.
We assign a dedicated support contact for your team members so they know who to reach out to whenever they need help.
Business critical and non-critical tasks are prioritized accordingly so your team members are always up and running.
Our clients have the peace of mind that comes from knowing that their staff are always supported, without worrying about inflated bills at the end of the month.
Your team members have support readily available when they run into issues. All requests will be submitted to a dedicated channel that's excited to help your employees get back on the right track.
Our team will acknowledge your support request within 30 minutes or less! Business-critical issues are addressed with immediate action, while non-critical requests are guaranteed to receive action within the same day.
